Shipping Policy

Shipping Policy

Last Updated: September 2026

This Shipping Policy applies to physical products ordered through VisTap, including NFC business cards and related physical products.

1. Digital Products

Digital business cards, digital profiles, digital stores and other digital services do not require physical shipping and may be made available electronically after purchase or activation.

2. Physical Products

Physical NFC cards and other eligible products are shipped to the delivery address provided by the customer during checkout.

3. Processing

Orders are processed after successful payment and confirmation of the required customer and product information.

Processing time may vary depending on the product, customization requirements, order volume and other circumstances.

4. Delivery

Estimated delivery timelines may vary depending on the delivery location and courier service.

The estimated delivery period shown at the time of order or communicated by VisTap should be treated as an estimate rather than a guaranteed delivery date.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including the correct phone number and PIN code.

VisTap is not responsible for delays or failed delivery resulting from incorrect or incomplete information supplied by the customer.

6. Courier Delays

Delivery may occasionally be delayed because of courier issues, weather, holidays, operational disruptions or circumstances outside VisTap's reasonable control.

7. Damaged Products

If a physical product arrives damaged or defective, contact customer support as soon as possible and provide the order details and photographs of the package/product.

8. Shipping Charges

Applicable shipping charges, if any, will be displayed or communicated before order confirmation.

9. Contact

For shipping-related questions, contact VisTap through the customer support/contact details provided on VisTap.in.